Digital Delivery & Shipping Policy

1. Order processing

• Processing begins after payment or account balance is successfully confirmed and a valid order is submitted.
• Customers receive an Order ID and can monitor the order status from their account dashboard.
• Orders may begin automatically and cannot normally be changed after submission.

2. Delivery time

Estimated start and completion times vary by service and are shown, where available, in the service description. Delivery estimates are not guaranteed because processing may be affected by order volume, platform changes, network conditions, maintenance, or third-party service availability.

3. Delivery method

Delivery is completed electronically. No parcel, courier, tracking number, or physical shipment is provided. An order is treated as delivered according to the quantity and status recorded by our order system.

4. Customer responsibilities

• Provide the correct and complete link, username, or account details.
• Keep the target accessible and public when required by the service.
• Do not change usernames, links, privacy settings, or remove the target while an order is processing.
• Avoid placing duplicate or overlapping orders for the same target before an earlier order is completed.

5. Delays and interrupted delivery

If an order remains pending or in progress beyond the estimated period, contact support with the Order ID. We will review the system record and, where necessary, request an update from the service provider. A delay alone does not automatically mean an order has failed or qualifies for cancellation.

6. Incorrect or inaccessible details

Supplier Follower is not responsible for failed, delayed, or misdirected delivery caused by incorrect, incomplete, private, restricted, expired, deleted, or inaccessible information supplied by the customer.

7. Shipping fees and locations

There are no physical shipping charges or geographic delivery zones. Digital services may be purchased from supported locations, subject to our payment methods, service availability, and applicable laws or platform rules.

8. Cancellations and refunds

Cancellation and refund eligibility is governed by our Refund Policy. Eligible refunds for cancelled or partially delivered orders are normally returned as Supplier Follower account balance.